Technical writing isn’t just about explaining how things work, it’s about helping people get things done. In a recent Knowledge Base Ninjas podcast episode, Luke Bayler, Google’s Technical Writing Manager, explained how he’s made a career out of that...
In the latest Knowledgebase Ninjas episode, Dennis Dawson, a Staff Technical Writer at Ripple, journeys through the history of visual storytelling in technical documents. From his early forays with tools such as Slideshow Magician and Mac Draw to int...
What if the best documentation not only explained things, but about enabling? In the latest episode of the Knowledge Base Ninjas podcast, Amara Graham, Head of Developer Experience at Camunda, reveals how technical writers remake the developer experi...
Writing is a basic skill that technical writers have strong expertise in. Technical writers produce an invaluable artifact called product documentation. These skills help technical writers effectively deliver their roles and responsibilities. Technic...
Ever wondered what it takes for technical writers to create effective and accurate documentation? In a recent podcast, Natalia Kloda, an experienced technical writer, shared some secret formulas for creating accurate, effective documentation. Her rec...
In many organizations, technical writers work closely either with the customer support team or product management team to produce troubleshooting guides and product documentation. This is because the sales team and customer success team are the point...
Ever wondered how technical writers can keep things simple and consistent through out all the documents? Pooja Laxmeshwar, technical writer for BAI Communications, has solved this question in this podcast episode. She explains how making documentatio...