Exploring Analytics, and Metrics to Optimize Technical Content with Renee CarignanMar 21, 2025·1 min read
Structured Technical Writing Process: Insights from Luke Bayler, GoogleTechnical writing isn’t just about explaining how things work, it’s about helping people get things done. In a recent Knowledge Base Ninjas podcast episode, Luke Bayler, Google’s Technical Writing Manager, explained how he’s made a career out of that...Apr 18, 2025·1 min read
Exploring the Role of AI in Automating Workflows and Processes by Chris ClinardFeb 27, 2025·1 min read
Federico Marafin on the Role of Audience Analysis in Creating Effective Technical ContentJan 20, 2025·1 min read
Impact of visuals in technical documentation with Dennis Dawson, RippleIn the latest Knowledgebase Ninjas episode, Dennis Dawson, a Staff Technical Writer at Ripple, journeys through the history of visual storytelling in technical documents. From his early forays with tools such as Slideshow Magician and Mac Draw to int...Dec 31, 2024·1 min read
How Technical Communications Enables Developers with Amara Graham, CamundaWhat if the best documentation not only explained things, but about enabling? In the latest episode of the Knowledge Base Ninjas podcast, Amara Graham, Head of Developer Experience at Camunda, reveals how technical writers remake the developer experi...Dec 30, 2024·1 min read
Data Analytics Skills for Technical WritersWriting is a basic skill that technical writers have strong expertise in. Technical writers produce an invaluable artifact called product documentation. These skills help technical writers effectively deliver their roles and responsibilities. Technic...Dec 19, 2024·2 min read
The Beginner’s Playbook to Technical Writing with Natalia Kloda, SAPEver wondered what it takes for technical writers to create effective and accurate documentation? In a recent podcast, Natalia Kloda, an experienced technical writer, shared some secret formulas for creating accurate, effective documentation. Her rec...Dec 18, 2024·1 min read
Role of Customer Interaction in Technical DocumentationIn many organizations, technical writers work closely either with the customer support team or product management team to produce troubleshooting guides and product documentation. This is because the sales team and customer success team are the point...Dec 10, 2024·3 min read
Topic-Based Authoring and Single Sourcing with Pooja LaxmeshwarEver wondered how technical writers can keep things simple and consistent through out all the documents? Pooja Laxmeshwar, technical writer for BAI Communications, has solved this question in this podcast episode. She explains how making documentatio...Nov 28, 2024·1 min read
