What if the best documentation not only explained things, but about enabling?
In the latest episode of the Knowledge Base Ninjas podcast, Amara Graham, Head of Developer Experience at Camunda, reveals how technical writers remake the developer experience. Now, at Camunda, a shift from the engineer-led documentation to technical writer-led documentation had more impact than just adding clarity on things; instead, that gap between technical precision and user-centric design design was covered. Amara shared how tools like a simple “cheat sheet” style guide and resources like Google’s Writing Style Guide empowered teams to create documentation that truly resonates with users.
But that’s not all. In this episode, Amara probed about how technical writers take the challenge of persona diversity onboard, create relevant onboarding journeys, collaborating closely with engineers to reduce friction for developers and much more. With insights on embedding writers into teams and building effective getting-started guides, this episode is packed with practical advice to elevate your technical writing and enhance developer enablement.
Click here to listen to the complete podcast episode